We build software
you can rely on.
Enterprise applications, Drupal platforms, and cloud infrastructure — built by senior engineers who have been doing this since 2011.
We work with agencies, enterprises, and government. The engineers who scope your project are the engineers who build it — no handoffs, no surprises.
US-based. Senior team. Long-term partnerships. We’d rather do fewer things well than everything poorly.
Our story
Founded in Upstate New York
Sympals was started with a simple belief: that software built on trust and genuine collaboration produces better outcomes than transactional agency relationships. Our first clients were local businesses and regional digital agencies who needed a reliable technical partner.
Drupal specialization deepens
As Drupal adoption grew in enterprise and government, we doubled down on our Drupal practice — building complex multi-site architectures, custom modules, and large-scale content migrations for agencies across the Northeast.
Expanding into cloud & enterprise
Clients started asking for more than CMS work — cloud infrastructure, API integrations, and DevOps pipelines. We expanded to cover the full technology lifecycle, from architecture to deployment.
Remote-first, nationally
The shift to remote work accelerated our national reach. We began working with enterprises and government agencies across the US while keeping our roots in Upstate New York.
Senior team, focused practice
We remain intentionally small — a senior team that takes on projects we can do well, not everything we're asked to do. Every engagement gets our best people. That's a deliberate choice, and our clients notice the difference.
Leadership
Alex founded Sympals in 2011 after years of enterprise software development across agencies, startups, and government projects. He has led the technical direction of every engagement since — and still writes code on every project.
With deep expertise spanning Drupal (since version 5), cloud architecture on AWS, API integration, DevOps, and security, Alex brings a breadth of technical knowledge that most agencies have to assemble across multiple people — and an honesty about tradeoffs that clients consistently cite as what makes working with Sympals different.
He built Sympals around one conviction: that the engineer who leads the sales conversation should be the one building the software. That’s still how it works today.
How we operate
Honesty over comfort
We'll tell you when something is a bad idea, when a timeline is unrealistic, or when there's a better approach — even if it's not what you want to hear. That's how we earn long-term trust.
Senior on every project
You'll always work with experienced engineers, not entry-level staff. The person you talk to in the proposal is the person building your software.
Right-sized solutions
We recommend the simplest architecture that solves your problem — not the most impressive one. Over-engineering costs you money and creates maintenance burden.
Long-term thinking
We write code as if we're going to maintain it ourselves for the next five years — because we often do. Readable, documented, tested.
No surprises
Clear scopes, clear pricing, clear communication. We'd rather have a hard conversation upfront than deliver a shock invoice or slip a deadline without warning.
Partnership, not transactions
Our longest client relationships are 10+ years. We're not interested in one-off projects — we want to understand your business and grow with it.
Based in
Upstate New York.
We work with clients across the US, but our roots are in Upstate New York — where we’ve been building software since 2011. Most of our work is fully remote, but local clients are always welcome to meet in person.
How we think
Sound like
the right fit?
Tell us about your project. We'll give you an honest assessment — no commitment required.